Privacy Policy

Last Updated: October 26, 2023

Escapewithlocals, accessible at https://system.escapewithlocals.com, is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: This may include your name, email address, phone number, and any other information you voluntarily provide to us, such as when you create an account, book an experience, or contact us through our contact form.
Usage Data: This includes information about how you interact with our website, such as your IP address, browser type, operating system, the pages you visit, the time and date of your visits, and the duration of your sessions. We collect this data through cookies and similar tracking technologies.
Booking and Transaction Information: If you book an experience through our platform, we will collect information necessary to process your booking and payment, such as your booking details, payment card information (which is handled by secure third-party payment processors), and billing address.
Communications: Any correspondence you have with us, including emails, messages, or feedback, may be collected and stored.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Service: To process your bookings, manage your account, and ensure the smooth operation of our website.
To Personalize Your Experience: To tailor the content and recommendations we show you based on your preferences and past interactions.
To Communicate With You: To respond to your inquiries, provide customer support, send you updates about your bookings or our services, and occasionally to inform you about new experiences or promotions.
To Improve Our Website: To analyze user behavior, identify trends, and make improvements to our website’s functionality and user experience.
For Legal and Security Purposes: To comply with applicable laws and regulations, and to protect the security and integrity of our website and our users.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. Cookies are small text files that are placed on your device when you visit a website. They help us remember your preferences, track your usage of the site, and personalize your experience. You can manage your cookie preferences through your browser settings.

4. Third-Party Services

We may use third-party service providers to assist us in operating our website and conducting our business. These providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

For example, we use a secure third-party payment processor to handle all payment transactions. This processor is responsible for the security of your payment information.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also have the right to object to or restrict the processing of your personal information. To exercise these rights, please contact us using the information provided below.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: support@escapewithlocals.com
By visiting this page on our website: https://system.escapewithlocals.com/contact